Jeff Howe recently offered some reflection on Wired's crowdsourcing journalism project, Assignment Zero. As noted in the Wired article and discussed at Smart Mobs and around the web, the project is being described as either a modest success/productive failure. You can go to the article for the details, but the lessons learned from the project are useful ones for thinking about crowdsourced composition projects, such as the work I do with NeoVox and in many professional writing classes.
It turns out the designing a crowdsourced project is not unlike developing a constructivist pedagogy. On one hand, you need to provide sufficient structure for the participants. As Jay Rosen, NYU professor and head of the project noted, “you have to be waaaay clearer in what you ask contributors to do. Just because they show up once doesn’t mean they’ll show up over and over. You have to engage them right away.” A lack of structure led many would-be participants to drift away. On the other hand, you need to allow participants to establish their own structures, to allow their passions and interests to shape the project, and build a community. Howe explains that as the Assignment Zero team sought to repair the project, they
made the decision to shift the goal from producing scores of feature stories to producing scores of interviews. Asking contributors to 'write the story on open-source car design' had all the appeal of asking people to rewrite their college term papers. Asking them to talk to someone they admire and respect was met with a far warmer response.
Yes, what could be more emblematic of an uninspiring, purposeless writing task than the "college term paper." No one would ever want to write one of those, right? And yet, one of the more interesting lessons from the project is the wide variety of motives that do inspire people to join crowdsourced projects including improving one's reputation in a community, developing a particular skill, and the possibility of financial gain. (Hmmm... it would strike me that students go to college and select courses for similarly complex sets of reasons.)
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